Report: IT & Business Services
Current Trends and Figures

IT & Business Services Report 2H2022

Interestingly, in these turbulent times, M&A activity in the IT Services sector has continued its upward trajectory in 2022, with transaction volumes growing stratospherically,

For many enterprises, inflation, delivery uncertainty, and geopolitical risk have accelerated the transition from IT ownership to IT service sourcing, meaning more spending on managed services and cloud than on on-premise capabilities. In addition, the IT skills shortage has compelled CIOs to focus on competitive salaries for employee acquisition and retention. On the one hand, this has galvanised an increase in software and services costs and spending. On the other, it is making organic growth increasingly difficult for providers of IT services.

Many larger players are buying up services providers in niche areas to fill in gaps in domain expertise and experience specialists, with Accenture leading the charge as the most prolific acquirer. On the sell-side, IT services companies are taking advantage of the attractive M&A market to sell to a trade buyer or partner with a private equity player to defend or establish leadership positions on a global scale.

The report looks into the sectors Integration Services, Tech Services & Support and IT Outsourced Services and includes:

  • Trends and analysis of deal activity
  • Deal geography
  • Top acquirers
  • Valuation metrics

Top Buyers

Accenture1 cognizant-logo converge-logo

The above graph covers the period between January 2017 and June 2022. Throughout the report, median “trailing 30-month” multiples plotted in the graphs refer to the 30-month period prior to and including the half year.


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