Report: IT & Business Services
Current Trends and Figures

IT & Business Services Report 1H2021

In 2020, enterprises – be they startups, publicly-listed, or even governmental agencies – have been forced to rapidly digitise their products, processes and services. Lockdown measures around the world have accelerated the move to digital. For instance, working from home has required better IT capabilities, whether in-house or outsourced. In some cases, IT departments have had to move entire companies off-site.

To enable this, IT services firms and departments are working with virtualisation tools and integration with other systems, software and platforms. They are also working with the cloud for efficiency in remote working and corporate agility.

The report looks into the sectors Integration Services, Tech Services & Support and IT Outsourced Services and includes:

  • Trends and analysis of deal activity
  • Deal geography
  • Top acquirers
  • Valuation metrics

Top Buyers


The above graph covers the period between January 2013 and December 2020. Throughout the report, median “trailing 30-month” multiples plotted in the graphs refer to the 30-month period prior to and including the half year.


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