IT & Business Services Report 2H2020
This year, enterprises – be they startups, publicly-listed, or even governmental agencies – have been forced to rapidly digitise their products, processes and services. Lockdown measures around the world have accelerated the move to digital. For instance, working from home has required better IT capabilities, whether in-house or outsourced. In some cases, IT departments have had to move entire companies off-site.
To enable this, IT services firms and departments are working with virtualisation tools and integration with other systems, software and platforms. They are also working with the cloud for efficiency in remote working and corporate agility.
The report looks into the sectors Integration Services, Tech Services & Support and IT Outsourced Services and includes:
- Trends and analysis of deal activity
- Deal geography
- Top acquirers
- Valuation metrics
Top Buyers

Our IT & Business Services report covers the two-and-a-half-year period between January 2018 and July 2020. All totals and median values refer to the entire period unless otherwise stated. Median multiples plotted in the graphs refer to the 30-month period prior to and including the half year.